Our Proven Path to Your Perfect Backyard
Our Process

Our Proven Path to Your Perfect Backyard

Ten steps, no mystery. Here is exactly how a project runs with us, what it costs to get started, and what we need from you along the way.

Straight Answer

What Is Free, and What Is Not

Most of getting started with us costs nothing. One part does, and it is credited back to you. Here is the whole picture in one place.

No Charge

Free, Always

  • The instant online cost estimator
  • A real phone consultation with our team
  • An honest budget range for your project
  • A straight answer on whether we are the right fit
$200, Credited in full toward your project.

The On-Site Design Consultation

  • Aerial drone footage of your property
  • Exact measurements of the build area
  • Grade, drainage, and access assessment
  • Material catalog delivered in person
  • A detailed written proposal built for your yard
The Process

From First Conversation

to First Splash.

Phase One

Before We Build

01
Step 01 of 10

Tell Us About the Project

Fill out the form or run the instant estimator. Two minutes gets us your yard, your rough scope, and a budget range so nobody is guessing. This costs you nothing.

02
Step 02 of 10

Free Phone Consultation

We call you. We talk through what you want, what it realistically costs in East Tennessee, and how your timeline lines up with our calendar. If we are not the right builder for your project, this is where we say so and point you somewhere better.

03
Step 03 of 10

Your Prep Work

You send us photos, rough measurements, and anything you already have: a survey, HOA paperwork, even a quote from another builder. We want the dimensions and scope from those, not the pricing, so black out the numbers if you want to. This is the step that makes everything after it sharper.

See exactly what to send us
04
Step 04 of 10

On-Site Design Consultation, $200

We come out and do real work: drone footage, exact measurements, a read on your grade and drainage and access, the material catalog in hand, and a detailed written proposal built for your yard. Credited in full toward your project. We invoice it after the phone call, and we schedule the visit once it is paid.

05
Step 05 of 10

Design and Proposal

We turn the site visit into a real plan: layout, materials, and an itemized number. On larger pool and outdoor-living projects we can produce a visual design so you can see the space before you commit to it.

Phase Two

The Build

06
Step 06 of 10

Contract and Start Date

You sign, we take a deposit to hold materials and your place on the calendar, and we set a tentative start date. The payment schedule is tied to milestones and it is in writing before you sign anything.

07
Step 07 of 10

Permits, HOA, and Utility Locates

We handle permitting, HOA and ARC submittals, and utility locates. You do not chase paperwork, and nothing breaks ground until the approvals are right.

08
Step 08 of 10

We Build

Our crew and our vetted trade partners execute the build under our direction, with daily progress photos and updates in your client portal. One point of contact the whole way.

09
Step 09 of 10

Walkthrough and Cleanup

We walk every detail with you before we call it done, then haul off our debris and grade the work area so the space is ready to use the day we leave.

10
Step 10 of 10

Final Payment and Follow-Up

Final payment closes out the build, but not the relationship. We check in at 3 days, 3 weeks, 3 months, and 12 months, and we are a phone call away after that.

Why We Charge for the Visit

Because It Is Real Work

You Get Something

Drone footage, exact measurements, and a written proposal built for your specific yard. That is a half day of skilled work, not a sales call, and it is yours whether you hire us or not.

You Get It Back

$200 comes straight off your project when you move forward. If you build with us, the consultation was free after all.

You Get Our Attention

Fewer, better visits means the homeowners we do sit down with get real time and a real plan instead of a builder who is already late to the next stop.

To be clear about what this is not: it is not a deposit, and we never ask for project money before there is a signed agreement and a schedule. Be wary of any contractor who does.

We Stand Behind Our Work

Quality craftsmanship is the standard on every project, and we are always a phone call away after the build is complete.

We Follow Up

We proactively follow up with you at 3 days, 3 weeks, 3 months, and 12 months to ensure you are delighted with your new space.

"I built this company on one idea: treat every backyard like it is my own, and tell you the truth even when it is not what you want to hear. When you hire us, you get me, from the first conversation to the final walkthrough. That is a promise."

Chris Morales

Founder, Morales Outdoor Living

Let's Have That First Conversation.

Step one costs nothing and takes two minutes. No pressure, no games, just an honest conversation about your backyard and what it takes to get there.

Already talked to us? Send your photos and measurements

4.9 (40 reviews)TN Lic #77919Licensed & Insured

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“Chris Morales transformed our pool area into a work of art. The workmanship is exemplary. Highly recommend without reservation.”

Gary Stephens, Knoxville

  • 4.9 stars across 40 Google reviews
  • Licensed and insured, TN License #77919
  • Financing available, low monthly payment options

We personally reply within 48 hours.

Free phone consult and estimate. No pressure, no sales gimmicks. If it's not a fit, we'll tell you straight.

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